This Privacy Policy defines the principles of processing and protecting personal data provided by users in connection with their use of services offered by the Elements Hotel & Spa website (hereinafter: the Service)
The administrator of personal data contained on the Service is OPERATOR ŚWIERADÓW ZDRÓJ SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA, Warsaw 00-023, Widok Street 8 registered under the number NIP: PL5213858235 (hereinafter: the Data Controller).
In order to ensure the security of entrusted personal data, the Data Controller operates based on internal procedures and recommendations, compliant with the relevant legal acts on personal data protection, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
The Data Controller takes particular care to protect the interests of data subjects and ensures that personal data are:
processed lawfully,
collected for specified, lawful purposes and not further processed in a manner incompatible with those purposes,
factually correct and adequate in relation to the purposes for which they are processed,
stored in a form allowing the identification of data subjects no longer than necessary to achieve the processing purpose.
The Data Controller collects information about users and their behavior through voluntary data input in forms for the purpose of:
responding to user inquiries sent via the contact form based on Art. 6(1)(f) GDPR,
accepting reservations using the online reservation system based on Art. 6(1)(b) GDPR,
providing services offered by the Data Controller based on Art. 6(1)(b) GDPR,
marketing, including sending commercial information to the electronic mail address if the Client has consented by checking the appropriate box during the reservation process based on Art. 6(1)(a) GDPR. Consent for marketing data processing and sending commercial information may be withdrawn by clicking the appropriate link in the received message or by sending such a request to the Data Controller's e-mail address,
realizing the legitimate interest of the Data Controller in specific cases based on Art. 6(1)(f) GDPR, such as debt collection,
On the first visit to the Elements Hotel & Spa website, the user is informed about the use of cookies. By remaining on the website, the user agrees to the use of cookies on the website. Not changing the browser settings by the user is equivalent to consenting to the use of "cookies."
Changing cookie settings will take effect after restarting or refreshing the session on the Data Controller's website.
The installation of "cookies necessary for the basic functionality of the Service" is required for its proper operation, in particular for authorization.
Cookies necessary for the website's operation can be changed by changing the browser settings, bearing in mind that changing these settings may cause improper functioning of the website.
More information about cookies is available in the "Help" section in the user's internet browser menu.
Users who, after reading the information on the Service, do not want cookies to remain stored in their internet browser should delete them from their browser after finishing their visit. The following types of cookies are used on the Service:
session cookies - stay in the browser until it is closed or the user logs out from the Service,
persistent cookies - remain in the device’s internet browser until deleted by the user or until a predetermined time set in the cookie parameters.
According to functionality, each cookie can be divided into:
analytical cookies, which help improve user experience by understanding how users use and convert on the website,
marketing cookies, used to personalize advertising content, properly target and analyze the performance of marketing and sales channels,
necessary cookies, fundamental for the basic functionality of the Service.
The cookies we use allow us to develop our website.
Some cookies may be placed by the Online Reservation System provider only for the purpose of:
improving and supporting the reservation process,
analyzing and collecting statistical data related to the use of the website and online reservation system to improve them,
the Online Reservation System provider informs about installed cookies in the user interface of that system
The Data Controller may use automated decision-making, including profiling, for marketing purposes (including automated ad matching to your interests and measuring their effectiveness), and offer adjustment based on Art. 6(1)(a) GDPR.
Recipients of personal data may be authorities, institutions, and entities entitled under the law, as well as entities providing services to the Data Controller (e.g., legal services, IT, marketing, accounting, and other entities involved in providing the ordered service).
We use the following analytical tools: Google Analytics
We use the following marketing tools:
Users who provided data to the Data Controller have the right to access their data. They also have the right to modify these data, request their deletion, or limit or discontinue processing of their personal data at any time. Users may also request deletion of their personal data from the service at any moment. The right to data portability does not apply as no standard for data exchange between hotel facilities has been established.
To exercise these rights, the user should contact the Data Controller using the same e-mail address or phone number provided to the Service, contacting: rezerwacje@elements-hotel.pl
Users have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal, by direct contact with the Data Controller or, in the case of technology, by changing cookie settings.
Any user of the Service may lodge a complaint with the Data Protection Authority.
The Service may contain links to other websites that operate independently from the Service and are not supervised by it. These websites may have their own privacy policies and terms, which we recommend reviewing carefully.
The Data Controller reserves the right to change the privacy policy due to the development of internet technology, possible changes in data protection law, and Service development. Users will be informed about any changes in a visible and understandable manner.
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In order to provide services at the highest level, the Website uses cookies saved in the browser's memory. Detailed information about the purpose of their use, including processing of user activity data and advertising personalization, as well as the possibility to change cookie settings, can be found in the Privacy Policy. By clicking ACCEPT ALL, you consent to the use of technologies such as cookies and to the processing by OPERATOR ŚWIERADÓW ZDRÓJ SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA, ul. Widok 8, 00-023, Warszawa, of your personal data collected on the Internet, such as IP addresses and cookie identifiers, for analytical and marketing purposes (including automated ad targeting, measuring their effectiveness, and processing user data for analytical purposes). You can change cookie settings and detailed consent preferences in .
